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Terms & Conditions​​

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PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE AND AFTER YOU REGISTER FOR FUTURE REFERENCE 

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1. Introduction

Welcome to The Maths Society (TMS)! These Terms & Conditions ("Terms") govern your use of our website and services, including registration, payment, and tuition. By registering your child or making a payment, you agree to be bound by these Terms.

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2. About TMS

  • Social Enterprise: TMS is a social enterprise reinvesting income to create positive social change through educational services.

  • Disclaimer: While we believe the information on our website is reliable, it is not professional advice and is subject to change without notice.

 

3. Agreement Formation

  • Legally Binding: A binding Agreement is formed upon completion of Application Form or payment for services.

  • Joint & Several Liability: If multiple parties sign the registration form, all are jointly and severally liable for these Terms.

 

4. Your Responsibilities

By entering the Agreement, you and your child agree to:

  • Comply with these Terms.

  • Support TMS's ethos, ethics, and good behavior standards. Adhere to the full Home/School Agreement

  • Refrain from bullying, intimidation, or harassment. Adhere to the full Code of Behaviour

 

5. Student Safety

  • Priority: Your child's safety is our top priority. See our Safeguarding Policies and Procedures

  • Pick-up & Drop-off: Children must be brought to and collected from class at the beginning and end of each session.

  • Responsibility: Parents are responsible for emphasising safety to their children.

  • Disclaimer: TMS and its staff are not responsible for student safety outside tuition hours.

 

6. Trial & Assessment

  • Trial Fee: A fee is payable for the trial lesson, based on the subject.

  • Purpose: The trial allows you to assess if TMS meets your needs without obligation.

  • Registration Form: The form must be completed for the trial, but the registration fee of £35 is not payable.

 

7. Payment of Fees

  • Registration Fee: Non-refundable £35 fee payable upon accepting a place at TMS.

  • Fee Reminders: Email, whatsapp and invoice reminders will be sent before and during each term.

  • A 20% early payment discount is applied to fees paid on time which is included on the quoted fees. This is not an additional discount.

  • Late payments are subject to a late fee, resulting in the full fee amount being due.

  • Non-payment within 14 days of the due date may lead to termination of the student's enrollment, with outstanding fees still payable.

  • In addition to late fees, a £35 administration charge may be applied at TMS's discretion for each instance of pursuing a late payment.

  • Late Payments: Subject to full fees (20% increase) and potential termination of service.

  • Administration Charge: £35 charge for pursuing late payments.

  • No Fee Reduction: No fee reductions for reduced teaching due to external factors. No reduction will be made from the fees where teaching is reduced because of public examinations, external assessments, exclusion, severe weather or matters outside the control of TMS.

  • Removal for Unacceptable Conduct: TMS reserves the right to remove a student for unacceptable attendance, work effort, or behavior. In such cases, 50% of the remaining course fees will still be payable. No refund shall apply in respect of fees paid.

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8. Remote Learning

  • Alternative Delivery: In case of normal operation disruptions (e.g., college closure), classroom-based courses will be delivered remotely.

  • Return to Normal Operations: Normal operations will resume when restrictions ease.

  • No Option to Continue Remotely: Students are expected to attend in-person classes once normal operations resume.

  • Disclaimer: TMS accepts no liability for unforeseen technical issues.

 

9. Refund Policy

  • Tuition Fees: Not refundable for non-attendance, absences (including sickness, holidays, etc.), or withdrawal without notice.

  • Tuition fees will NOT be refunded in the following instances:
    A) Leave of absence - Child’s sickness, Hospital appointments
    B) Child/parent choosing to be absent for e.g holidays, university trips, competitions, weddings, external exams, DoE expeditions, sport fixtures, school trips...

  • Missed Lessons: TMS will not repeat missed lessons but will provide resources. It is imperative you make every effort to attend the lesson and complete the homework for maximum benefit.

 

10. Group Size

  • Maximum Group Size: 15 students per group.

  • Typically its between 10-12

  • Our teaching approach emphasises personalised learning. Teachers can provide individual attention while managing the entire class. Students work independently on tasks tailored to their specific needs and abilities. We offer a variety of techniques to accommodate different learning styles. Group work allows students to collaborate and address various skill levels. We strategically group students based on their proficiency and abilities within a classroom to target leanring outcomes.

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11. Pupil Progress Reporting

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  • Our Approach to Feedback: We prioritise communication with parents when it's necessary to address significant learning or behavioural issues. We understand that not every interaction requires direct parent involvement.

  • As a tutoring service, we don't follow the traditional school model of formal reports or parent-teacher meetings. Our focus is on providing a supportive learning environment and ensuring that students are making progress.

  • Regular Mock Exams: A key indicator of student progress is their performance in regular mock exams. These exams are designed to simulate real exam conditions and help identify areas where students may need additional support.

  • Mock Exam Returns: Mock exam papers are returned to students to take home and discuss with their parents.

  • Addressing Poor Performance: If parents have concerns about their child's performance, they can request to speak with the teacher. The teacher will assess the situation and determine if a phone call or written communication is necessary.

  • Importance of Homework Consistent completion of homework is essential for student success. We regularly monitor homework submissions and provide feedback to parents.

  • Home-School Agreement: Please refer to the Home-School Agreement for detailed information about your child's responsibilities, our expectations, and the support we provide. Home/School Agreement

  • Additional Support: If you have any questions or concerns about your child's progress, please don't hesitate to contact us. We are committed to providing a supportive and effective learning environment.

 

12. Charity Donation Tax Relief

  • Disclaimer: Tuition fees are not tax-deductible as they are considered fees for services, not donations.  You cannot claim tax relief.

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13. Termination - Notice

  • Notice Period: Six weeks written notice to withdraw your child must be emailed to the Centre Manager. You may attend your normal sessions (if applicable) in the 6 week notice period. No refund will be given if you do not attend lessons in the notice period. 

  • No Notice Withdrawal: six weeks fees will be payable as debt to TMS.

  • Revised Invoice: A revised invoice will be issued upon receipt of the withdrawal notice.

  • Legal Proceedings: If appropriate notice is not given, TMS may pursue legal action to recover outstanding fees.

  • Alternative Dispute Resolution: This option is available for unresolved disputes. For more information, https://www.gov.uk/guidance/small-claims-mediation-service

 

14. Medical

  • Parental Responsibility: Parents must provide details of their child's medical history and allergies to TMS and notify them of any changes.

  • Emergency Treatment and First aid Consent: Parents grant the Centre Manager full authority to consent to emergency medical treatment if parents cannot be immediately contacted.

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15. Complaints

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16. Limitation of Liability

  • Disclaimer: While TMS strives for student progress, neither the teachers, tutors nor TMS guarantee academic success and are not liable for any damages arising from their services.

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17. Indemnity

  • You hereby indemnify and hold us, other members of our group and third parties connected to us and our, it or their directors, officers, employees, partners and agents harmless from and against all liabilities, damages, losses, costs and other expenses (including, without limitation, legal fees and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of any breach by you of any provision of these terms or other liabilities arising out of your use of our site or services.

 

18. Insurance

  • Personal Property: Please note that The Maths Society ("TMS") is not liable for any loss or damage to your child's personal belongings while on the premises or during visits. It is your responsibility to secure and manage your child's belongings appropriately.

 

19. Data Protection

Data Use: TMS will utilize the personal information provided by or relating to the parent and pupil for various purposes, including:

  • Fee Management: Billing and collection of fees.

  • Records Management: Maintaining accurate student records.

  • Third-Party Disclosure: Providing mandatory information to relevant authorities (e.g., Department for Education, HMRC) related to your child's education.

  • Internal Operations: Utilizing data for statistical analysis, market research, and internal communications.

  • Marketing and Communication: Sending publications, marketing materials, homework assignments, and promotional materials from TMS.

  • Other Purposes: TMS reserves the right to utilize the data for additional purposes upon notifying the Information Commissioner.

 

Click for full : TMS Data Protection Policy and Privacy Notice 

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ICO Registration: TMS is registered with the Information Commissioner's Office under the number 

Opt-Out: If you choose not to have your child's information or image (including video footage) used in TMS marketing materials, you must submit a written request within seven days of the application form date.

 

20. Marketing

Marketing Use: TMS may use a student's first name and details of their educational achievements in marketing materials. Additionally, TMS may utilize photos and video footage of students, unless parents/guardians opt out within seven days of the application form date.

Opt-Out: You can opt-out of your child's information and image being used in marketing materials by submitting a written request within seven days of the application form date or stating correctly in the Application Form.

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21. Non-Solicitation

Prohibition: Parents are strictly prohibited from arranging private tuition with TMS tutors outside of the program. Contacting tutors directly for any purpose, including extra help or individual tuition, is strictly forbidden. All requests should be directed to the Centre Manager.

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Integrity Clause: Any attempt to coerce or incentivize a tutor for private tuition outside of TMS constitutes a breach of trust and a violation of this Agreement. Engaging in such activities may result in legal action (injunction) to prevent the conduct and the potential removal of your child from the program.

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22. Damages

Liability: Parents, pupils, and payers are collectively responsible for any damage caused to TMS property, assets, or equipment.

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23. Google Classroom Use

Platform: TMS utilizes G Suite for Education, a set of Google educational tools (Gmail, Calendar, Docs, Meet, Classroom, etc.). These tools are widely used by educators and students globally.

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Student Accounts: Students or parents will use their personal Gmail accounts to complete assignments and primarily communicate with teachers through Google Classroom.

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Data Consent: By using these services, you consent to the collection and use of your child's information by Google.

Additional Resources:

 

24. Variations to the Agreement

Amendment Right: TMS reserves the right to modify these Terms & Conditions at any time without prior notification. Any changes will be reflected through updated terms posted on the website. It's your responsibility to review the terms periodically.

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25. Governing Law

Jurisdiction: These Terms & Conditions are governed by and construed exclusively in accordance with English law.

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26. Contact Information

For all payments, inquiries, and administrative matters, please contact:

The Maths Society ("TMS") Telephone: 020 7183 4783 (Monday-Saturday: 9:30 AM - 5:30 PM)

Email: ssc@mathsociety.org.uk

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